FAQ

How much do sessions cost?

Don Carter MSW, LCSW (Mental Health and Addictive Disorders) Regular online and in-office sessions are the same rates of $120.00 USD per hour. (60-minute, and 90-minute sessions are available at a prorated fee.) Angie Carter (Addiction Counseling) Regular online and in-office sessions are the same rates of $85.00 USD per hour. Contact Angie for information re: D.O.T. Evaluations. (30-minute, 60-minute, and 90-minute sessions are available at a prorated fee.)

How many sessions will I need?

The number of sessions will be determined by your goal as well as the progress being made from one session to the next. Having said that, the average number of sessions per counseling episode is 12 to 14.

Do you take Insurance?

No, we do not pursue insurance reimbursement for several reasons. However, we can provide clients with a special invoice called a “Superbill” which has all the relevant information and is accepted by virtually all insurance companies (although they may deny the coverage) Because we take self-pay clients only, we are able to keep our fees far below the Usual and Customary Rates (UCR). Other benefits include that your services are more discrete, confidential, and private because they don’t go into a national database as when you use insurance benefits.

How do I know which technologies are best for me?

It is best to take advantage of our 15-minute free initial session. At the end of that session, your counselor or coach will be able to advise you on next steps and technologies that may be best suited for your goals. As a Carter Counseling and Coaching Services client, you will have access to all the resources we have to offer at no additional charge. This means we have all the resources at Serenity Creations Online , Serenity Cafe Academy, and Internet-of-the-Mind.com at our disposal in helping you reach your goals. With our Secure Online Client Portal, we can be connected in real time with HIPPA Compliant security. Don and Angie can draw on videos, audios, online courses, documents, worksheets, journaling activities, links to relevant web pages, and even direct messaging when you have questions or comments. Why wait until your next session and try to cram everything into a one-hour session? If the technology is there, then why not use it?

How do online sessions work?

Online telemedicine video sessions work pretty much the same as regular face-to-face sessions. However, you are sitting in the comfort of your own home or office while your provider is sitting in the comfort of their own office. Just like one-on-one face-to-face sessions, there is a getting to know you stage which may include becoming familiar with the technology. Within a session or two, you should start to feel as connected as if you were in the same room together. It is important to have a webcam and a good internet connection such as high-speed broadband internet. If that is not possible, then telephone sessions are the next best thing. Our TeleMedicine software is very versatile allowing us to share our screen, make presentations, conduct small groups, do couples counseling online, meet with family members in different locations, and share a whiteboard. We can train families who are spread out at various locations across the country on such topics as how to do an intervention with a loved one. The opportunities and possibilities are unlimited.

How do I know which therapy is best for me?

Usually, your therapist will have a number of therapy approaches to draw from. If what you’re doing is not working, you and/or your therapist may decide to try another approach. Don is an Integrative Psychotherapist, i.e. able to combine many complementary therapies.

How do I know which therapist is best for me?

During your initial assessment, you should get a good idea of whether or not you and the therapist will be a good fit. The therapist may decide to refer you to someone else if your issues fall outside of their expertise. If it doesn’t feel like you are well matched to your therapist, it is highly appropriate to ask for a referral to someone else.

How do I make an appointment?

To arrange an appointment, click the button in the service you want to schedule. You will select free initial consultation or another available session length. It is also helpful to fill out the initial paperwork prior to your appointment so your therapist can review it and save time during your first session. If you prefer to contact us by phone, call us. The chat button is probably the best way to connect.

How do I find your office?

Check the map below in the bottom of this page for directions. Please contact us for an appointment before coming by.